Evomart Ltd has set out its GDPR policy to give you the peace-of-mind that your information is handled in a compliant and secure way. No information of existing customers or registered guests to our website is passed onto thirds parties. Further information on how we use your information is outlined below:

What information we collect and why we need it?

We only collect essential information about customers and visitors to our website. This is for processing order requests, ensure your deliveries arrive to the correct locations and ensuring payments are handled securely and with care. Again, this information is not sent onto third parties or stake holders such as suppliers and vendors.

The information we collect includes contact name, email address and contact telephone number plus data analytics (for improving our service and product offering).

How we collect personal information

EvoMart Ltd collects personal information directly when you (User) provides it to us either by registering as a new user or submitting an enquiry via our contact form on our website or by direct email or telephone enquiry.

How we use personal information

Evomart Ltd uses your (User) personal information where consent is given: to fulfil contract obligations, or take steps linked to contract obligations; analysing technical data to improve website features and Evomart Ltd services; managing mutually beneficial business relationship with our customers, e.g. replying to your enquiries, updating you on order status, comments or queries submitted by form of electronic communication; direct eMarketing of products, product promotions, COOLtube updates and other news; fulfilling our continual improvement policy.

Where we transfer and/or store your personal information

Evomart Ltd and its service providers store personal information on secure servers, which are encrypted. All digital data stored by Evomart Ltd is protected by data encryption where appropriate. Evomart Ltd aims to operate a paperless company, to reduce the risk of personal information being made accessible to handlers of consignment, visitors to premise and warehouse.

How you can access your personal information

You have the right to access your personal information held by Evomart Ltd by contacting us in writing via email or post or updating your details within your user login. We Amy require you to provide identification to verify your person prior allowing access.

Marketing Choices regarding your personal information

We would love to keep you up-to-date with on all news, updates and product promotions, however this is your choice. Where we have your consent to do so, we’ll send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself. Alternatively, feel free to contact us direct.

You also have choices about cookies (see below). By modifying your browser preferences, you have the choice to accept all cookies or to reject all cookies. If you choose to reject cookies some parts of our websites may not work properly in your case.

Cookies and web analytics

For more information about how we use website cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.

When you visit our websites, there is certain information that’s recorded which is generally anonymous information and does not reveal your identity. Some of our websites have user accounts. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:

your IP address or proxy server IP address’;
the date and time of your visit to the website;
the length of your session;
the pages which you have accessed;
the number of times you access our site within any month;
the file URL(s) you look at;
the operating system which your computer uses.

Information you make public or give to others

If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user or directly via email. Before making your information publicly available or giving your information to other parties, think very carefully. If giving information to another user to access one of our services, ask that party how they will handle your information.

How long we keep your personal information

We retain your personal information for as long as is necessary to provide the services to you and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the services, you can request that we erase your personal information but please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices. When we do change the policy, we’ll make sure to notify you about such changes made, where required. A copy of the latest version of this policy will always be available on this web page.

How you can contact us

If you have any questions about our privacy policy and how we handle your data, then please feel free to contact Evomart Ltd, Unit 6 Jupiter House, Calleva Park, Aldermaston, Berks, RG7 8NN.

Transfer of information

You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing.

Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.

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